Terms of Service

1. Free water test

Our in-home water test is provided free of charge and without obligation to purchase. It is offered to help us recommend appropriate water treatment equipment. Test results reflect conditions at the time and point of sampling and are not a certified laboratory analysis unless expressly stated in writing.

2. Estimates and pricing

Prices published on this website are for standard installations in our service area and are subject to confirmation after an on-site assessment. Final pricing may vary based on your home's plumbing, water conditions, permitting, and any additional work required (for example, septic discharge routing).

A written estimate provided to you is valid for the period stated on that estimate. If no period is stated, the estimate is valid for 30 days.

3. Installation and scope of work

Installation services are performed by us or our authorized installers. The scope of work, equipment model, and price will be set out in your signed agreement. Any work outside that scope requires a written change order.

You are responsible for providing safe and reasonable access to the installation location and for disclosing known conditions (electrical, plumbing, septic, or structural) that may affect the work.

4. Water treatment claims

Our equipment reduces certain substances in water as described on the relevant product pages. We describe the reduction of substances; we do not represent that any substance is entirely removed, eliminated, or prevented. Actual performance depends on your incoming water chemistry, water use, maintenance, and system configuration.

5. Warranty

Equipment carries the manufacturer's limited warranty applicable to the specific model installed. We separately warrant our installation workmanship as stated in your signed agreement. Warranty coverage may require proper maintenance, use of approved consumables, and timely service. This section summarizes warranty terms; the controlling terms are those in your written agreement and the manufacturer's warranty documentation.

6. Financing

Financing, where offered, is provided by third-party lending partners, not by us. Any monthly payment figures shown on this website are illustrative estimates and are not an offer of credit. Your actual rate, term, and payment depend on the lender's approval and disclosures. Review all financing documents carefully before signing.

7. Cancellation and right to cancel

You may have the right to cancel a home-solicitation sale within the period required by Florida law. Your signed agreement will describe the applicable cancellation rights and procedure. Nothing in these Terms waives any non-waivable consumer right.

8. Dispute resolution and arbitration

To the extent permitted by law, the parties agree to attempt to resolve disputes informally first. If a dispute cannot be resolved, it may be subject to binding arbitration on an individual basis as set out in your signed agreement, and you and we waive the right to a jury trial and to participate in a class action, except where such waiver is prohibited by law. Please review the arbitration terms in your agreement before signing; they are controlling.

9. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of the services or these Terms is limited to the amount you paid for the services at issue. We are not liable for indirect, incidental, or consequential damages.

10. Changes to these Terms

We may update these Terms from time to time. The version posted on this page with the 'last updated' date above is the current version. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles.